An e-mail from a Highland Manor resident
From: Jerry
Sent: Saturday, April 17, 2010 12:32 PM
To: Joanna Floyd
Subject: Jerry
Joanna,
I am in receipt of your lease renewal letter and fully intend to stay at Highland Manor another year! It has been a pleasurable experience and I couldn’t imagine another residence option during my retirement years!
I must add that personally, I am impressed with the way in which you maintain yourself and the attention you show toward the tenants and general aspects of life here at Highland Manor! It’s always a pleasure to speak to you and my sincere hope is that the management team for the complex appreciates your efforts as much as I do!
Thank You!
Jerry
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