Archive for January, 2011

I would like to thank a team member for outstanding service

Date: 1/31/2011
From: Anthony Brennan
Community: Goshen TerraceÂ
I would like to thank: Maintenace Dept
For WOWing me by: Since moving in a month ago my whole experience has been awesome! I’ve had to call the maintenance dept a couple of times for some

I would like to thank a team member for outstanding service

Date: 1/31/2011
From: Jack Coey
Community: Norris HillsÂ
I would like to thank: Jose Morales
For WOWing me by: Consistently representing Berger in a positive manner both in his completing the maintenance task in a professional and friendly manner.

Maintenance Survey Response From a Norris Hills Resident

Norris Hills Maintenance Survey
Date Completed: 1/31/2011Â
Was your service request handled in a timely fashion?
Yes
Overall, were you pleased with our service?
Yes
Comments
Jose, the technician was very friendly and efficient.

Audubon Manor Move In Survey

Audubon Manor Move In Survey
January 2011
On a scale of 1-5, how would you rate your move in experience? 1 being the experience was unsatisfactory and 5 being very positive. 4
Was your apartment to your satisfaction? Yes
Questions/Comments: Very accommodating

Goshen Manor Move In Survey

Goshen Manor Move In Survey
January 2011
On a scale of 1-5, how would you rate your move in experience? 1 being the experience was unsatisfactory and 5 being very positive. 5
Was your apartment to your satisfaction? Yes
Questions/Comments: Christina did a great

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