Archive for November, 2010

Maintenance Survey Response From a Toftrees Resident

Toftrees Maintenance Survey
Date Completed: 11/30/2010
Was your service request handled in a timely fashion?
Yes
Overall, were you pleased with our service?
Yes
Comments
I was very impressed with the speed in which my request was processed and completed.

I would like to thank a team member for outstanding service

Date: 11/23/2010
From: Mark Schivley
Community: ToftreesÂ
I would like to thank: MAINTENANCE DEPT.
For WOWing me by: Maintenance dept. inspected roof and repaired leak. Porch and deck are now dry.

Maintenance Survey Response From a Toftrees Resident

Toftrees Maintenance Survey
Date Completed: 11/18/2010
Was your service request handled in a timely fashion?
Yes
Overall, were you pleased with our service?
Yes
Comments
The technician was well prepared (with parts, tools, etc.), courteous, and quick!

Maintenance Survey Response From a Commons at Mansfield Resident

Commons at Mansfield Maintenance Survey
Date Completed: 11/17/2010
Was your service request handled in a timely fashion?
Yes
Overall, were you pleased with our service?
Yes
Comments
Skip is awesome!
At Berger Rental Communities, we constantly strive to make your stay with us more enjoyable. How can we

Maintenance Survey Response From a Toftrees Resident

Toftrees Maintenance Survey
Date Completed: 11/15/2010
Was your service request handled in a timely fashion?
Yes
Overall, were you pleased with our service?
Yes
Comments
The nicest man ever! I am so happy with all of the repairs done to my home. He was very thorough in