Archive for September, 2010

I would like to recognize a team member for outstanding service

Date: 9/29/10
Community: Millers Crossing
I would like to thank: Brian and the maintenance department
For WOWing me by: We have had three requests in the three weeks since we have moved to Millers Crossing.  Each one was taken care of that same

Toftrees Maintenance Survey

Toftrees Maintenance Survey
Date Completed: 9/28/2010
Was your service request handled in a timely fashion?
Yes
Overall, were you pleased with our service?
Yes
Comments
So far the service for the various repairs has been prompt and very good
At Berger Rental Communities, we constantly strive to make

An e-mail from a Goshen Terrace resident

From: Betty
Sent: Saturday, September 25, 2010 9:31 AM
To: Robert Eshelman
Subject: Maintenance
I just wanted to tell you that Bill and Frank did an excellent job of helping us out with our backed up toilets and drains.  With Bill coming out right

I would like to recognize a team member for outstanding service

Date: 9/24/10
Community: Goshen Terrace
I would like to thank: John Walker
For WOWing me by: John has come twice recently to take care of some routine maintenance issues. The first time, to replace the light bulbs in the kitchen ceiling fixture, and

I would like to thank a team member for outstanding service

Date: 9/21/10
Community: Vairo Village
I would like to thank: Tawni
For WOWing me by: Prompt service

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